Covid-19 Update:
We continue to offer delivery across California major cities and Las Vegas. However, the world supply chain has been disrupted due to Covid-19. Thus, some pre-order shipments have been delayed.

SPAZE SHIPPING:

We do delivery across major cities in California (Los Angeles, San Diego, and San Francisco) and Las Vegas. Delivery options and rates vary according to the location. Also, just a heads up that items are not usually delivered on weekends or holidays.

At this time, we are not able to deliver to PO boxes.

Delivery Estimate/Delivery Dates:

• Los Angeles: 3 - 7 business days/Monday-Saturday.
• San Diego: 7 - 14 business days/Saturday Only.
• San Francisco & the Bay Area: 6 - 12 business days/Tuesday-Wednesday, Friday - Sunday.
• Las Vegas: 10 - 25 business days./Every Other Saturday.
• Sacramento: 20 - 30 business days.

Delivery Options:

Room of Choice: furniture delivered to your room of choice inside your home or office. You are responsible for opening the packaging and assembly. Please ensure the path to your room of choice is wide enough for the box. The service includes up to two flights of stairs. Additional stairs beyond two flights are subject to additional fees. If you are not sure, please feel free to reach out our customer service before your order is dispatched.

Inside and Assembly: Deliver to your room choice and assemble. Keep in mind that, while our delivery partners will not remove packaging as you might need in case of a return or exchange. The service includes up to two flights of stairs. Additional stairs beyond two flights are subject to additonal fees. If you are not sure, please feel free to reach out our customer service before your order is dispatched.


DELIVERY RATES:

Return Shipping Fee

Order Value Before Tax

Location/Service	Under $999	$999 or More
Los Angeles, San Diego, San Francisco, and Las Vegas - Room of Choice	$49	FREE
Los Angeles, San Diego, San Francisco, and Las Vegas - Inside and Assembly	$99	$49
Sacramento, CA - Inside and Assembly	$249	$199

 

Kindly note that the above are estimated shipping fees applicable to the major cities we ship to. Shipping fees may be higher for various locations and remote areas. We can ship to most cities in California. Please feel free to reach out to our customer service for your shipping cost. Alternavtively, you can place your order first. Our customer service will reach out to you if additional shipping fee is applicable.

Preparing For Delivery:

To ensure a smooth and successful delivery day, be sure to measure the heights and widths of doorways and hallways, keeping in mind the measurements of your furniture items. Don’t forget to include elevators too. Also, just a heads up that items are not usually delivered on weekends or holidays.

Delivery Day:

Our Large Parcel delivery partner will call in advance to schedule a delivery date and appointment window. Once they arrive at the delivery location, they will arrange your package delivery depending on your selected shipping option. Once an authorized consignee receives the package be sure to inspect the contents upon delivery. If you have any issues regarding the packaging or conditions, write down the problem on the delivery receipt given to you by the driver. Then, give us a call and we will assist you.

We recommend keeping cardboard packaging for a short period after delivery/assembly. You’ll be happy to have these boxes on hand in case you need to return your item(s). This is because you’ll be charged a re-boxing fee if you return items without their original packaging.

What are the requirements for the consignee?

An authorized consignee over the age of 18 with a valid ID must be available at the delivery address during the scheduled delivery time window. The consignee must print his/her first name with the first letter of the last name, and a signature on the delivery invoice. Our drivers are NOT allowed to leave the items unattended.